Samsung+

If you have a Samsung device and it’s misbehaving, you might consider checking out the Samsung+ application that can provide more details about possible issues. It’s not a perfect solution, but users can learn a lot from it.
 
The Samsung Members application offers insider access to Samsung’s products and services, which includes one-touch access to Samsung Customer Support by phone or live video chat, on-demand, searchable, help resources for your phone or tablet, a huge library of tips, and device diagnosis.
 
Furthermore, users will also receive articles that reveal all kinds of cool trick that can improve the overall experience, not to mention exclusive content and access to Samsung events.